REFUND POLICY
It is our goal to ensure you are 100% satisfied with your purchase and we stand behind everything we sell!
If you have an item you would like to return or exchange, please contact us at info@saltcitydrums.com or (801) 290-2580.
We accept returns up to 14 days from the date of receipt for all products that meet the following requirements:
Item must be in new/unused condition
Item must be in original unopened packaging
Salt City Drums reserves the right to refuse or charge a 20% restocking fee on any returned item not meeting the above requirements.
Return shipping cost is the responsibility of the buyer, unless the returned item is an incorrect shipment or a defective item.
Non-returnable Items:
Drumheads - if they have been seated
Special orders
Discontinued products, closeouts, or used products
Earphones, headphones, or hearing protection
Refunds will be processed within 2-4 business days and applied to original form of payment, or in store credit.
Items returned as part of a promotional shipping offer will be refunded item price minus the cost of shipping.
Please contact us with any questions info@saltcitydrums.com or (801) 290-2580.